You are going to have
plenty of angry moments at work. It’s inevitable. A team member might call out
stick, leaving the rest of you in a lunch; an employee may become indignant or
miss a deadline; or a superior might dump a project on you at the last minute
.occasional bouts of anger are an undeniable part of life.
When
you start feeling angry every day, however it will be time to assess whether or
not you have reached an unreasonable or unmanageable level. Will you be able to
catch and control your anger before it turns able to catch and control your
anger before it turns into rage? Better yet, will you be able to identify
misplaced anger in your employees before they go off the deep end or some sort
of workplace violence occurs?
We
are going to come back to the subject of anger management a quite a bit over
the next few days.
We feel that gaining a strong understanding of anger, anger
management, and how it impacts workplace performance is important facet of your
management training and will only serve to help you form your own unique style
of leadership.
We
are going to discuss the reasons why people get angry, how they deal with
anger, and what you can do to control and manage situations as they arise.
Always
try to reciprocate when someone does something for them. Instead of just saying
thank you show your gratitude by focusing on something they want and help them
with it. When you want someone else to help you, it is quiet natural that you
must also be ready to help them even before they ask.
Don’t
be too formal when you say thank you, it will defeat the purpose of the word
and the feel which it should carry.
Author
and post Maya Angelou said, “I’ve learned that people forget what you said, people
will forget what you did, but people will never forget how you made them feel”.
Don’t
try to be poetic while thinking something saying it directly will be suffice
and will hit right in the feels.
If
these simple steps can be followed, then you don’t have to hesitate when you
need to ask for help the next time.
Courtesy: http://www.mtdtraining.com
Warm Regards
BS
Founder-HR Talent Focus
No comments:
Post a Comment